What it does
Core capabilities
Automatic fall detectionManual alarmTwo-way communication24/7 monitoring
Best suited to: Someone at risk of falling who wants a monitored response rather than relying only on family.
Practical requirements
What has to be in place
- UK access
- Available to UK consumers
- Cost model
- Setup plus monthly fee
- Purchase price
- Published setup fee; check current price
- Ongoing cost
- Monthly monitoring fee
- Broadband / signal
- Digital service requirements should be checked for the property
- Phone required
- Not required for the wearer
- Setup
- Delivered and configured service
- Who receives alerts
- 24/7 monitoring team
Privacy
Cameras, microphones and data
- Camera
- No
- Microphone
- Two-way speech through equipment
Check the current privacy policy, account permissions and data-retention settings before installation. Product features and cloud services can change after a guide is published.
Failure modes
What can go wrong
- Device not worn
- Fall not detected
- Signal or power problem
A response plan should cover the most serious of these before the device becomes part of everyday care.
Evidence grade B
Promising or established evidence with limitations
Personal alarms are established care technology. Automatic fall detection cannot identify every fall and can trigger false alarms.
Status and specification checked against Official service page on 13 July 2026. An official product page confirms features, not necessarily outcomes.