Available in the UK Evidence B

Medication · Retail medical device

Pivotell Mk3/24 Automatic Pill Dispenser

A lockable rotating dispenser that presents the scheduled dose and sounds an alarm.

By Pivotell

What it does

Core capabilities

Timed dispensingAudible reminderFlashing reminderLocked future doses

Best suited to: Someone who can take medication independently once the correct dose is presented.

Practical requirements

What has to be in place

UK access
Available direct in the UK and through some care services
Cost model
£100–£200
Purchase price
Published retail price; check current listing
Ongoing cost
None
Broadband / signal
Not required
Phone required
Not required
Setup
Moderate; must be loaded and programmed correctly
Who receives alerts
None on the standard model

Privacy

Cameras, microphones and data

Camera
No
Microphone
No

Check the current privacy policy, account permissions and data-retention settings before installation. Product features and cloud services can change after a guide is published.

Failure modes

What can go wrong

  • Incorrect loading
  • User does not tip out or take dose
  • Battery or mechanical fault

A response plan should cover the most serious of these before the device becomes part of everyday care.

Evidence grade B

Promising or established evidence with limitations

Automatic dispensers can improve access to the correct dose, but suitability depends on the medication regimen and the person’s ability to use the device.

Status and specification checked against Official product page on 13 July 2026. An official product page confirms features, not necessarily outcomes.

Alternatives

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Available in the UK Evidence B

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GenieConnect

by Service Robotics

A purpose-built digital companion linked to a remote-care platform.

Access
Available through UK care organisations
Cost
Quote required
Camera
Yes, for video calls

Main limitation: It cannot provide physical care or guarantee that a prompted task has been completed.

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Available in the UK Evidence B

Medication

Pivotell Advance GSM

by Pivotell

A locked automatic dispenser with text or email alerts for dispensed or missed doses.

Access
Available direct in the UK
Cost
£200–£500
Camera
No

Main limitation: A notification that a dose was dispensed is not confirmation of ingestion.

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Overseas or uncertain UK access Evidence B

Companion robots

ElliQ

by Intuition Robotics

A conversational companion device designed for older adults.

Access
Not clearly offered as a normal UK consumer purchase
Cost
Subscription
Camera
Device configuration varies; check current specification

Main limitation: It is not a medical alert device and current UK purchase/support is uncertain.

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